Frequently Asked Questions
Find answers to common questions about our processes, services, cloud-based advantages, and how our finance team can support your business.
Don’t see the answer you’re looking for? Reach out for clarity.
Partnering With Us
How can Zenbooks help my business grow?
How is Zenbooks different from an accountant?
Onboarding
I don’t want any business interruptions–what’s the transition process like?
Will I get personalized support?
What if my team is fully remote?
How many years have you been in business?
What kind of tools do you use?
Will I have one point of contact?
If you’re a virtual team, how do we connect?
Cloud-Based
Why are you a cloud-based finance team?
How do I transition to a cloud-based system?
Is my information safe?
Do all businesses benefit from cloud-based accounting over traditional?
Canada Revenue Agency
How do you handle CRA communication?
How do you ensure compliance with Canadian tax laws as a cloud-based firm?
Careers
Who reviews resumes?
What do you look for in applicants?
Business Stages
What if my business is just starting out?
When should I consider a virtual CFO or accounting department?
Pricing
Why don’t you price hourly?
I don’t see services in the revenue level of my business. Can you still help?
Will your fees increase?
What payment methods do you accept?
How long are your contracts?
Business Clarity That Helps You Breathe Easy
Achieve your business goals and peace of mind with Zenbooks. As both your finance team and business advisor, we empower you every step of the way.
